Terms & Conditions
Please read these terms carefully before engaging our services.
Last updated: 25 May 2020
1. Acceptance
You need not formally sign these terms to accept them. Accepting a quote or making use of our services constitutes full agreement. Any purchase or use of our services implies that you have read and accepted our terms and conditions.
2. Charges
Quotes remain valid for 30 days. Website design projects typically require a 50% deposit before work begins, with the remaining 50% due upon completion. Payment may be made by bank transfer or Direct Debit.
3. Client Review
We provide review opportunities during design and after completion. Materials are deemed approved unless the client raises objections within ten (10) days of the date the materials are made available.
4. Turnaround Time and Content
Work proceeds in accordance with the proposal date or an agreed timeline following initial payment, assuming no client-requested delays. Clients are responsible for supplying all required content including text, images, and media files.
5. Failure to Provide Content
Late content delivery may result in a surcharge of up to 25%. If content is not provided within one week of project start, we reserve the right to close the project, at which point any outstanding balance becomes immediately payable.
6. Payment
Invoices are due upon receipt. Accounts remaining unpaid after 30 days will incur charges of 1.5% or £30 per month, whichever is greater.
7. Additional Expenses
Clients agree to reimburse us for any necessary additional costs including special fonts, stock photography, software licences, and similar project requirements.
8. Web Browsers
We design for all popular browsers but cannot guarantee compatibility across all software versions or future browser releases. Updates to browser compatibility post-launch may incur additional fees.
9. Default
Accounts unpaid 30 days after invoicing are considered in default. We may remove client materials from our servers. Defaulted accounts will also be liable for any collection costs, with legal fees charged at £175 per hour.
10. Termination
Clients must provide 30 days’ written notice to terminate a project or ongoing service. SEO contracts with 12-month minimums require payment of the full remaining balance upon early termination. Termination requests by phone or email are not valid without written confirmation.
11. Indemnity
Our services are provided for lawful purposes only. Clients agree to indemnify and hold Air 66 Design Ltd harmless from any claims resulting from their use of our services.
12. Copyright
Clients retain rights to their provided materials and grant Air 66 Design Ltd publication rights as necessary. Clients are responsible for securing all required third-party permissions and agree to indemnify Air 66 Design Ltd from any copyright-related claims.
13. Standard Media Delivery
Clients should supply text electronically and images in .gif, .jpeg, .png, or .tiff formats. We will endeavour to return original materials but cannot guarantee this.
14. Design Credit
A small link to Air 66 Design may appear on completed client websites. Removal of this link costs 10% of the total development charge (minimum £500). We may showcase completed work in our portfolio.
15. Access Requirements
For third-party hosted projects, we require temporary FTP or CMS read/write access to the relevant client directories in order to complete the work.
16. Post-Placement Alterations
Air 66 Design Ltd assumes no responsibility for modifications made to installed websites by third parties after handover.
17. Domain Names
We may purchase domain names on the client’s behalf. Clients are responsible for renewal costs. Domains remain the property of Air 66 Design Ltd until the contract is concluded. Accounts over 30 days in arrears may result in the domain being sold to recover costs.
18. SEO
SEO services are billed monthly in advance with a 12-month minimum commitment. No agency can guarantee a specific increase in page rank on any search engine. Upon cancellation, we reserve the right to remove all SEO work completed.
19. Website Transfer
Once a project is paid in full, the client owns the website and may request a transfer. A transfer fee of £75 + VAT applies. Files are provided in a zip format; we do not install on new servers.
20. General
These terms supersede all previous agreements. Payment in advance signifies acceptance of these terms.
21. Governing Law
These terms and conditions are governed by the laws of England and Wales.
22. Liability
Air 66 Design Ltd excludes liability for inaccuracies, omissions, delays, errors, and damage to client materials. Our maximum liability is limited to the charges paid for the services in question.
23. Severability
If any clause in these terms is found to be invalid or unenforceable, the remaining terms continue to apply in full.
24. Data Handling
Clients are responsible for ensuring their own compliance with GDPR regulations relating to email and direct marketing. Clients bear sole responsibility for data management and any legal consequences arising from misuse or illegal acquisition of data.
Air 66 Design Ltd
66 Airfield Way, Hucknall, Nottingham, NG15 6WZ
Company Number: 11718812 • VAT Number: GB 312 9809 01
hello@air66design.com • 0115 968 1459